The Delphi technique is a widely used method for gathering expert opinions and achieving consensus in a systematic and anonymous manner. In the case of the VoIP project risks register, the Delphi technique was implemented to identify potential risks, assess their likelihood of occurrence and the potential negative impact on the project. The results of the Delphi technique provide a foundation for developing appropriate responses and mitigation strategies for each identified risk.
The risks register shows six identified risks, each assigned a number representing its likelihood and potential negative impact on a scale of 1 to 5. The first risk identified is project delay due to lack of resources, which has a likelihood rating of 3 and a potential negative impact rating of 5. This risk suggests that there is a moderate likelihood of experiencing delays due to insufficient resources, and if it were to occur, it would have a significant negative impact on the project.
The second risk identified is the project running out of funds before completion, with a likelihood rating of 1 and a potential negative impact rating of 5. This risk indicates that there is a low likelihood of running out of funds, but if it were to occur, it would have a significant negative impact on the project.
The third risk identified is users rejecting the new system, with a likelihood rating of 2 and a potential negative impact rating of 4. This risk suggests that there is a moderate likelihood of user rejection, and if it were to occur, it would have a moderate negative impact on the project.
The fourth risk identified is defective hardware, with a likelihood rating of 1 and a potential negative impact rating of 5. This risk indicates that there is a low likelihood of experiencing defective hardware issues, but if it were to occur, it would have a significant negative impact on the project.
The fifth risk identified is new government regulations being introduced during deployment, increasing the cost of running VoIP. This risk has a likelihood rating of 2 and a potential negative impact rating of 3. This suggests that there is a moderate likelihood of facing increased costs due to new regulations, and if it were to occur, it would have a moderate negative impact on the project.
The sixth and final risk identified is a yearly renewal fee being issued on the legacy system due to a delay of over 30 days in the deployment of the new system. This risk has a likelihood rating of 1 and a potential negative impact rating of 4. This risk indicates that there is a low likelihood of facing a yearly renewal fee, but if it were to occur, it would have a moderate negative impact on the project.
Based on the identified risks, the team has recommended a response for the sixth risk, which is the mitigation strategy of conducting a schedule check 30 days before the project deadline. This approach aims to determine if any actions need to be taken to avoid delays. Additionally, a decision tree will be utilized to guide the decision-making process.
In conclusion, the Delphi technique has successfully identified and assessed the risks associated with the VoIP project. The risks register provides valuable information for developing appropriate responses and mitigation strategies to effectively manage and minimize the potential negative impacts of these risks.
