ISCOM 472 Week 4 Learning Team To-Be Process Flowchart and P…

To-Be Process Flowchart and Paper


Process flowcharts are fundamental tools that help organizations understand and improve their operational processes. They provide a visual representation of the steps involved in completing a task or process, highlighting the sequence of activities, decision points, and inputs/outputs. This paper aims to present a To-Be Process Flowchart for a specific process in an organization and discuss the improvements suggested to enhance efficiency and effectiveness.

To-Be Process Flowchart

The To-Be Process Flowchart illustrates the desired state of the process after improvements have been implemented. It serves as a blueprint for the new process, showcasing the optimized steps and the flow of activities. In this case, the To-Be Process Flowchart will cover the procurement process for a manufacturing company.

The procurement process is a critical function within any organization, as it ensures the availability of necessary materials and services for production. A well-designed and streamlined procurement process can significantly impact the overall performance and profitability of the organization. Therefore, it is essential to identify opportunities for improvement and implement changes accordingly.

The To-Be Process Flowchart for the procurement process starts with the identification of the need for materials or services. This triggers a request that is submitted to the procurement department. The requests are then reviewed, and upon approval, the procurement department initiates the sourcing process.

In the sourcing process, the procurement department evaluates potential suppliers and solicits bids or proposals. Once the bids or proposals are received, a thorough evaluation is conducted, considering factors such as price, quality, delivery time, and supplier reliability. Following the evaluation, the procurement department selects the most suitable supplier and proceeds with the purchase.

After the purchase is made, the supplier is notified, and the goods or services are delivered. Upon receipt of the goods or completion of the services, the procurement department carries out an inspection to ensure compliance with the specifications and quality requirements. If any deviations or issues are identified, they are addressed accordingly.

Once the inspection is completed, the procurement department initiates the payment process. Invoices are generated, verified, approved, and processed for payment. Once the payment is made, the procurement process is considered finalized.

Improvements in the To-Be Process

Based on the analysis of the current process, several areas for improvement have been identified. These improvements aim to enhance efficiency, reduce lead time, and minimize errors or delays. The suggested improvements are as follows:

1. Streamlining the Request and Approval Process: Currently, the request and approval process for procurement is time-consuming and involves excessive manual documentation and communication. To improve efficiency, an automated system can be implemented for submitting and tracking requests. This will eliminate the need for physical paperwork, reduce the approval time, and provide real-time updates on the status of requests.

2. Supplier Evaluation and Selection: The current process for evaluating and selecting suppliers lacks a structured approach. Implementing a supplier evaluation framework will enable objective assessment of potential suppliers based on predefined criteria. This will ensure that the selected suppliers align with the organization’s strategic goals and meet the required standards of quality, reliability, and price.

3. Inventory Management: Improved inventory management is crucial for optimizing the procurement process. By implementing inventory management software that tracks stock levels, calculates reorder points, and generates purchase orders automatically, the organization can ensure that stock is replenished at the right time, avoiding stockouts and excess inventory.

4. Quality Control and Inspection: Enhancing the quality control and inspection process can help identify and address issues earlier, reducing rework and ensuring compliance with quality requirements. Implementing quality control checkpoints throughout the procurement process will enable real-time monitoring and prevent quality deviations.

5. Payment Process Automation: Automating the payment process will streamline the generation, verification, approval, and processing of invoices. Implementing an electronic invoicing system and integrating it with the accounting software will reduce manual errors, ensure timely payment, and provide visibility into payment status.


The To-Be Process Flowchart and suggested improvements for the procurement process provide a roadmap for enhancing efficiency, reducing lead time, and minimizing errors or delays. By implementing the proposed changes, the organization can optimize its procurement process, leading to improved operational performance and ultimately increasing customer satisfaction. Regular review and evaluation of the process will be necessary to ensure continuous improvement and adaptability to changing business needs.